Cookie Policy
At BrandRealm, we use cookies and similar technologies to enhance your browsing experience, analyze our website traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. These files contain information that helps websites remember your preferences, login status, and browsing activity. Cookies are essential for modern web functionality and enable websites to provide personalized experiences.
When you visit BrandRealm, our web server sends cookies to your device, which are then stored in your browser's cookie directory. Each cookie contains a unique identifier that allows our systems to recognize your device and provide tailored content and features based on your previous interactions with our website.
Cookies typically include information such as your preferred language settings, session identifiers, shopping cart contents, and user preferences. This information is sent back to our servers each time you visit our website, allowing us to maintain continuity in your browsing experience.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the website to work correctly.
- Authentication tokens for secure login
- Session management cookies
- Security cookies for fraud prevention
- Load balancing cookies
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most frequently and if users encounter error messages. This data helps us improve our website's performance and user experience.
- Google Analytics tracking cookies
- Page load time monitoring
- User behavior analytics
- Error tracking and reporting
Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as chat support or comment posting.
- Language preference settings
- Region and currency preferences
- Chat history and support interactions
- Form auto-fill information
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns. They help us deliver more targeted content and advertising.
- Advertising targeting cookies
- Social media integration cookies
- Conversion tracking pixels
- Retargeting and remarketing cookies
How We Use Cookie Information
The information collected through cookies helps us understand how you interact with BrandRealm and enables us to provide you with a better, more personalized experience. Here's how we use this information:
Personalization & User Experience
We use cookies to remember your preferences, such as language settings, display options, and previously viewed content. This allows us to customize your browsing experience and show you relevant information based on your interests and past interactions.
Website Performance & Optimization
Performance cookies help us monitor and improve our website's loading speed, functionality, and overall user experience. We analyze this data to identify and fix technical issues, optimize page layouts, and ensure our website performs efficiently across different devices and browsers.
Analytics & Insights
We use analytical cookies to gather insights about our website usage patterns, visitor demographics, and popular content. This information helps us make data-driven decisions about content creation, marketing strategies, and website improvements to better serve our users.
Security & Fraud Prevention
Security cookies help protect our website and your personal information from unauthorized access, fraudulent activities, and security threats. They enable us to verify your identity during sensitive operations and maintain the integrity of your account and data.
Third-Party Cookies
We may use third-party services that set their own cookies when you visit our website. These third-party cookies are governed by the privacy policies of the respective service providers. Here are the main third-party services we use:
| Service Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website analytics and performance tracking | View Policy |
| Google Ads | Advertising and marketing campaign tracking | View Policy |
| Facebook Pixel | Social media marketing and audience targeting | View Policy |
| Cloudflare | Security, performance optimization, and CDN services | View Policy |
| Intercom | Customer support and live chat functionality | View Policy |
These third-party services help us provide comprehensive analytics, security, and user experience features. Each provider has their own privacy policy and cookie management tools that you can access through their respective websites.
Managing Your Cookie Preferences
Cookie Settings on Our Website
You can manage your cookie preferences directly through our Cookie Settings panel, which can be accessed from any page on our website. Our settings allow you to:
- Accept all cookies for the best experience
- Reject non-essential cookies while keeping essential ones
- Customize your preferences for specific cookie categories
- Withdraw consent at any time
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete existing cookies
- Block all cookies or cookies from specific websites
- Set notifications when cookies are being sent
Note: Disabling cookies may affect the functionality of our website and limit your ability to use certain features.
Popular Browser Settings
Google Chrome
Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox
Preferences → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
Opt-Out Tools
You can opt out of targeted advertising cookies using industry opt-out tools:
Manage your preferences across participating websites
Control targeted advertising in the EU
Manage Facebook advertising preferences
Cookie Duration & Storage
Session Cookies
These temporary cookies are automatically deleted when you close your browser. They help maintain your session as you navigate through our website and are essential for features like shopping carts and secure logins.
Duration: Until browser is closed
Persistent Cookies
These cookies remain on your device for a specified period, allowing us to remember your preferences and settings for future visits. They help create a seamless, personalized experience across multiple sessions.
Duration: 1 day to 2 years (varies by cookie)
Cookie Retention Policy
Essential Cookies
Retained for the duration of your browsing session or up to 30 days for security purposes
Performance & Analytics Cookies
Typically retained for 2 years to allow for long-term trend analysis and website optimization
Marketing & Advertising Cookies
Usually stored for 1 year to support targeted advertising campaigns and audience measurement
Functional Cookies
Retained for varying periods depending on the function, typically between 1 month and 1 year
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes to this policy, we will:
Post the Updated Policy
The updated Cookie Policy will be posted on this page with the effective date clearly indicated at the top.
Notify Users
Significant changes will be communicated through prominent notices on our website, email notifications to registered users, or other appropriate channels.
Maintain Compliance
All updates will ensure continued compliance with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Last Updated
This Cookie Policy was last updated on December 1, 2024.
Contact Us
Questions About Our Cookie Policy?
If you have any questions about this Cookie Policy or our use of cookies, please don't hesitate to contact us. We're here to help and value your privacy concerns.
Contact Information
Company: BrandRealm
Address: Gov. M. Cuenco Ave, Cebu City, Cebu, Philippines
Phone: +63 995 234 5678
Email: [email protected]
Hours: Monday-Friday 9:00 AM - 6:00 PM PST
Privacy Concerns
Data Protection Officer: Available via email
Response Time: 24-48 hours
Languages: English, Filipino